If you are a member of the Turnkey Intelligence Audience Portal, then you know you have access to several tools and products that help make you stronger at sales and marketing. Each of these tools is sophisticated, feature-rich, and takes some time to master, but (hopefully) you know we are here to help! We pride ourselves on the support we offer our Audience Portal members. We’re here to teach you new skills, troubleshoot issues, and to help you leverage the Audience Portal to your advantage.
Today, we’re announcing a new, faster and efficient way to ask us for help. We’ve launched a new support email address, Support@TurnkeySE.com, which is a direct line to our client services team, led by Demi Staluppi. When you email Support@TurnkeySE.com, Demi and her team will respond to you personally to make sure we fully understand your issue or question. Then, we will involve our team of internal experts as needed with the goal of delivering a solution to you in record time.
We aim to:
- Respond to your support request within one (1) hour.
- Solve your issue (or at least get you on the right path) within 24 hours, depending on the nature of your request.
- Leave you feeling well supported and confident knowing that we are always here to help!
How to Receive Support:
- Email us at Support@TurnkeySE.com for the quickest response possible.
- Call us at 856.685.1450 and ask for Demi.
- Live Chat with our team. Live Chat is available to all Portal users upon login to the Audience Portal. Our team is typically available to chat during business hours for most of the day.
- FAQs – Visit the FAQ page of our website to find answers to common issues.
- Turnkey Academy – Take a self-guided short course in the Academy to learn the basics of all core Portal platforms.